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SMTP2GO

SMTP2GO

Overview

What is SMTP2GO?

SMTP2GO is a dedicated outbound email serverSMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery.The SMTP2GO support team…

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Recent Reviews

TrustRadius Insights

SMTP2GO has proven to be a game-changer for organizations, providing solutions to various email delivery problems and streamlining …
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Simply the best!

10 out of 10
July 19, 2023
I use SMTP2GO for all emails being sent from my bespoke cloud software packages. It's so easy to use and works very well with my …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smtp2go.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 Monthly or Annual Monthly email quota
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Product Details

What is SMTP2GO?

SMTP2GO is a dedicated outbound email server

SMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery.

The SMTP2GO support team offers 24/7 assistance in multiple languages to make setup simple. We offer support via ticket, chat and phone.


GDPR?

Inbound servers and data centres in the EU to make sure sending is fully GDPR compliant.


Real-time reporting.

Emails can be followed at every step of their journey with real-time reporting on the dashboard’s Activity Page, tracking delivery, bounce, spam, unsubscribe, click and open reports.


Verified sending.

SMTP2GO takes care of DKIM and SPF records so emails can get delivered to even the trickiest of recipients.


From port to port.

An open port to send from no matter where the user is in the world.


Simple setups.

A variety of step-by-step guides are presented to make sure that setting up is a straightforward process.


SMTP2GO Features

  • Supported: Transactional Email
  • Supported: Email to SMS
  • Supported: Email Archiving
  • Supported: Reseller / Subaccounts

SMTP2GO Screenshots

Screenshot of a quick snapshot of the account activity after logging in.Screenshot of the Activity feed that displays the most recent delivery events for email, and provides extra detail when needed.Screenshot of subaccounts, which are available on any paid plan and offer a way to resell the SMTP2GO product to clients and customers.

SMTP2GO Videos

SMTP2GO Integrations

SMTP2GO Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Security

SMTP2GO Downloadables

Frequently Asked Questions

SMTP2GO starts at $10.

Mailjet, Sinch Mailgun, and Twilio SendGrid are common alternatives for SMTP2GO.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of SMTP2GO are from Small Businesses (1-50 employees).

SMTP2GO Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(167)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SMTP2GO has proven to be a game-changer for organizations, providing solutions to various email delivery problems and streamlining communication processes. With minimal disruption reported by users over the years, this software has become an affordable and reliable choice. It is extensively used for system monitoring, alerting, and serving as a notification/email back-end for custom software and systems. Users have found SMTP2GO invaluable for sending bulk emails, ensuring that they reliably reach the end-users' inbox. The simplicity and reliability of SMTP2GO are particularly appreciated when sending emails from scanners, scripts, and other internal services. Not only does SMTP2GO allow users to relay emails and comply with email laws, but it also provides insightful reporting to identify incorrect or unused email addresses. Integrating SMTP2GO significantly increases deliverability rates and reduces troubleshooting time for users. Another noteworthy aspect is its compatibility with various devices and encryption methods, making it highly versatile for different users' needs.

Additionally, SMTP2GO serves as a secondary email sending service in locations with restricted mail services or when accounting emails need to be sent reliably. IT professionals rely on SMTP2GO to send emails from their ERP systems like Acumen Book, hosted with Connectria. The cloud-based nature of SMTP2GO makes it an ideal choice for cloud-based applications. It is also frequently used to resolve email deliverability issues on a large number of WordPress websites. As a silver bullet solution for users, SMTP2GO offers built-in reporting and tracking capabilities that provide peace of mind and simplify troubleshooting. The prompt, thorough, and friendly customer support offered by SMTP2GO has been highly praised by its users.

Website owners looking for an intuitive, reliable, and robust SMTP product have found great value in using SMTP2GO. It simplifies the setup process and provides excellent service quality. Setups such as scan-to-email on scanners have been optimized with SMTP2GO's reliable performance. Businesses that rely on paperless invoicing processes have also benefited from SMTP2GO's reliable and efficient solution. Users have experienced exceptional reliability and trustworthiness, simplifying the management of IP address reputation and email deliverability. SMTP2GO has even been used by a radio network to receive alerts from multiple towers, proving to be an economical solution for email alerts and status updates.

SMTP2GO is widely employed in MFC and copier devices, as well as for setting up websites with individual SMTP credentials. It offers maximum delivery speed with almost instantaneous email transmission. Another common use case for SMTP2GO is as an add-on for web hosting servers, ensuring that emails reach their destination without being bounced or blocked. Users appreciate the user-friendly control panel, which allows them to review existing mail problems easily.

SMTP2GO has proven to provide better deliverability compared to previous email sending providers, making it a top choice for users. Its ease of use and compatibility with various software and applications have made it highly recommended by users across different industries. Developers and users rely on SMTP2GO for relaying email in production instances and sending status information on IoT devices.

Customers have been using SMTP2GO for years without experiencing any issues, outages, or problems, demonstrating its reliability. The software excels at resolving common issues related to weak spam filters and banned IP addresses. With its robust capabilities, SMTP2GO is used for various purposes including bulk emailing, scan to email functionality, and secure email sending.

Overall, SMTP2GO simplifies the process of setting up email sending for a wide range of use cases. Users have found it to be a reliable and efficient solution that saves time and money while enhancing their email capabilities. Whether it's improving deliverability rates, simplifying workflows, or ensuring crucial alerts are delivered promptly, SMTP2GO has become an essential tool trusted by businesses in various industries.

Intuitive User Interface: Users have consistently praised the intuitive and easy-to-navigate user interface of SMTP2GO. Many reviewers mentioned that the interface made it convenient to manage accounts and perform tasks quickly, resulting in a seamless user experience.

Informative Dashboard: The statistical charts and multicolored graph on the dashboard received high praise from users. These visual representations provided a quick understanding of activities and presented a great amount of information in a single view. Several users appreciated how this feature helped them monitor their email activities effectively.

Customizable Settings Panel: The granularization provided by the settings panel was highly appreciated by users. This feature allowed for customization of each user's abilities and limitations, providing greater control over account management. Multiple reviewers highlighted how this flexibility enhanced their overall experience with SMTP2GO.

Web management portal organization: Some users have mentioned that the web management portal could benefit from a reorganization of features, making it easier to navigate and find specific settings.

Limited multi-factor authentication options: Several reviewers expressed a desire for alternate options in multi-factor authentication login, as they felt that the current options were limited and not suitable for their needs.

Lack of mobile app for administration: A number of users requested a mobile app for administration, as they found it inconvenient to authenticate every time they logged in from their phone. Having a dedicated mobile app would streamline the process and improve user experience.

Users highly recommend trying the free version of SMTP2GO before purchasing. They also suggest having a good knowledge of DNS to manage SMTP2GO effectively and comparing it with alternative options to ensure it is the best choice for email delivery needs. Additionally, users recommend setting up SPF and DKIM records for SMTP2GO and choosing the tier package that best suits one's requirements. Users find SMTP2GO to be a reliable and necessary product for their company, with second-to-none staff and support service.

Attribute Ratings

Reviews

(1-25 of 29)
Companies can't remove reviews or game the system. Here's why
Michael Ryne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My business uses SMTP2GO for sending from scanners, scripts, and other internal services. SMTP2GO has been 100% reliable and is super simple to set up and use. We prefer it to the other SMTP and email sending services for it's low cost, ease of use, and the fact that it just always works for us.

I strongly recommend SMTP2GO to other IT professionals every chance I get.
  • Ease of use
  • Low cost
  • Reliable
  • No areas for improvement
SMTP2GO is perfect for sending internal emails from scanners and scripts. We do not use it to send to external addresses so I cannot speak to the tracking functionality or general deliverability. It may be equally well-suited to those areas but since I do not use any of those features, I can only speak to it's ability to perfectly fill the need for a simple SMTP service for scanners and scripts.
Score 10 out of 10
Vetted Review
Verified User
As we mainly use public cloud infrastructure for different platforms, the management of our IP addresses reputation's and the email's deliverability became very complex as we growth. By using SMTP2GO, we have practically nothing to do for the management. The set up process and their control panel are very simple. There is also ready-to-use integrations or you can create your own using their well-documented API.
  • adding senders or domains to improve email deliverability
  • you don't have to deal with RBL to white list an IP address previously used for spaming
  • Control panel gives you enough flexibility without a cluttered UI
  • Everything you need is well documented
  • The API is easy to use offers you the ability to integrate SMTP2Go with virtually anything
  • No Canadian number for the SMS service
SMTP to go is well suited:
  • to sending marketing email
  • as an SMTP relay
  • for webhosting
  • sending alerts or transactional messages
Michael Gasperl | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use SMTP2GO for my own VPS on Hetzner (HestiaCP) and with several Wordpress-Sites. The NK Institute website is using it as an SMTP relay service. Furthermore, I use it for domain-emails. Combination with Pobox Lifetime Email and forwarded email. SMTP is all handled via SMTP2GO. Before using SMTP2GO on the previous server, I had problems with sending mails. SMTP2GO solved all the delivery issues. It can also be entered in Gmail as an SMTP relay and so in combination with Pobox etc., it's a good combination.
  • Getting emails into the inbox
  • Good interface
  • Easy to handle
  • Absolutely reliable over 3 years now
  • Reasonable pricing
  • Web interface could be faster
SMTP2GO is well suited for all cases where an SMTP relay service is needed or if domain emails are needed and have to be integrated into free Gmail. If a VPS is used for email, a service like SMTP2GO is a must.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to simplify the sending of transactional emails via WordPress sites. Clients use different services to host emails, and it's often complicated to get email sending set up on their website. SMTP2Go simplifies this process; all that's needed is to add DNS records and configure the handy plugin, and we're all set.
  • Sending emails
  • Monitoring email delivery
  • Account management
  • Sub-accounts
SMTP2Go is perfect when you want a quick and easy way to set up email sending via SMTP. On WordPress websites, particularly, this is important, as the default email delivery settings don't work with all service providers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My use of SMPT2GO is with older printer scanner copiers where you need scan to email but the only field for outbound email is port 25. We all know from a security stand point that needs to be changed but with older hardware, SMTP2GO solves this problem. It is clean quick and an effective solution. A set it and forget it solution.
  • Fast and Easy Setup
  • Easy to sign up and buy SMTP2GO
  • Works great on older printer scanner copiers for Scan to Email
  • I would like to see detailed reporting per customer as a emailed PDF
In our scenario SMTP2GO takes care of all of the headache when your supporting older printer scanner copier devices. You don't need to fuss with anything even if your using port 25 which is great for older hardware. We have SMTP2GO working on old Ricoh and Canon copying print scanning machines.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SMTP2GO makes WordPress authentication quick and easy no matter where email is hosted. Easy to use, detailed reports and very reasonable pricing make it my go-to every time (feel free to use that SMTP2GO is my go-to in your marketing ;) I started with a free plan to try it out and once I reached the generous limit, was so happy to pay for this product.
  • Makes WordPress site notifications deliverable
  • Removes the need to get client email login details
  • Easy DNS setup
  • It's really filling all of my needs for a micro web design business
I use SMTP2GO on all of my WordPress site builds that don't have SMTP services included with the hosting. My favourite is when the client doesn't have a domain email and just wants to go with @outlook and I have no problems getting their site notifications delivered.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SMTP2GO for both hardware and web applications. We use it for printers, firewall alerts, helpdesk notifications, and other devices if we need SMTP services. We have tried multiple SMTP services and nothing has compared to the reliability and support we get from SMTP2GO. We have also implemented it with our website development services and it has made the setup process for creating new accounts straightforward and we can track emails better than a lot of other services we have tried. We are extremely satisfied with SMTP2GO and would highly recommend it to anyone.
  • SMTP Email on Printers for Scanning
  • Wordpress Website Ecommerce Transaction Emails
  • Alerting Services for IT Equipment
  • Works on legacy equipment that Gmail and Microsoft won't support
  • White Labeled Reports for Clients
  • Better Reseller Platform
  • White Labeled Platform
We have had such success with SMTP2GO we rarely ever have to deal with clients getting bounce backs or emails not being received, that we usually set it and forget it. We have had to contact support a few times and each time we have gotten fast responses with technical information on how to fix our issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SMTP2GO because it works well and configuring a custom domain to send emails from was very easy. It allows to set different users with different quota, provides an API to do so, and their support is reactive. We also recommend its use to users of our software as an easy way to configure SMTP settings. SMTP2GO settings are even baked in as default values in our software to make it easier for users with limited knowledge to setup their email configuration.
  • REST API
  • Managing multiple users
  • Setting up custom domain
  • Generous free plan
  • Affiliate program
  • 2FA doesn't generate backup codes
It is well suited for configuring web applications that need to send emails, but not receive some.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SMTP2GO to concentrate all the sended messages from a bunch of shared web hosting servers on a dedicated service. Before we use SMTP2GO we was sending the email through the server but the spam filters was so weakly and the IP of the servers get banned every week or month. With this all our email messages get discarted and cant send emails in like 3 days, causing problems to our customers.With SMTP2GO we solve this and now we have not anymore this issue.
  • AntiSPAM
  • Sending through multiple IP sources
  • Low price
  • custom antispam patterns
  • whitelist/blacklist
  • marketing plans
When you need to send email without issues
When the server have weakly antispam filters (sending)
If you server ip get banned/blacklisted
If the server have a high load of email and you want to delegate service to another providers
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We leverage SMTP2GO for every project requiring reliable outbound email. Copiers, Websites (the wordpress plugin makes it so easy), SAAS tools, marketing email and more. It just works. We've tried others and they are complex or don't offer the same features as this price point. I don't think there is a better tool when you need an SMTP solution.
  • Wordpress integration
  • Sub account management
  • Domain verification
  • Might be nice to add a monthly good looking PDF report for subaccount users that can be branded and sent directly to the subaccount contact. A 'client facing' report that we can use to show our customers the email usage history.
We recommend this to colleagues anytime they are building a wordpress website. It resolves email issues in wordpress and the plugin make it easy to deploy.
Score 10 out of 10
Vetted Review
Verified User
I have been using SMTP2GO since around 4 years and my experience has been more than satisfied. They offer great email forwarding services and provide great online support as well. I would highly recommend to everyone to use SMTP2GO for email management. I will continue using SMTP2GO in my company always. Great work SMTP2GO.
  • EMAIL FORWARDING
  • PROFESSIONAL LOOKING EMAILS
  • FORWARDS EMAIL IN FRACTION OF SECONDS
  • VERY EASY TO USE
  • IT IS PERFECT
  • IT IS FAST
  • IT IS FLAWLESS SO FAR FOR ME
We are using more than 10 emails and we use their forwarding service on each of our emails. It forwards emails seamlessly and we are very happy with their service.
Creighton Carroll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SMTP2GO in a few different scenarios:
Connecting our customer management platform to SMTP2GO gives us better visibility regarding the receipt of invoices; whether they were received, opened, clicked, or even if they bounced for some reason (it's been a while since we've had an email bounce, so I can't recall if the reason is listed or not)

Configuring older standup MFPs to use O365 as an outgoing mail server can be quite difficult (if not impossible) as most haven't received upgrades to use the newest security features. Utilizing SMTP2GO provides an easy alternative while still providing a secure connection and providing that visibility as to whether the email was successful, or if the scanner even tried to send the email.

We have a few clients that we have implemented on-premise, unmanaged backup software; use of SMTP2GO as the outbound email server is a breeze.

An added benefit is the ability to setup multiple users in the dashboard (which we assign to each service: invoices, scans, backup); this combined with the user filter allows us to quickly see if there has been an issue based on which service we are tracking.
  • Multicolored graph on the dashboard provides great amount of information in a single view.
  • Settings panel provides granularization that permits customizing each user's abilities and limitations.
  • Integrating DKIM and SPF for use with your own domain ensures the security that is needed in the modern email ecosystem, and the MFA provides the account security to which we're all accustomed.
  • Providing a reseller option provides an additional source of recurring revenue, while providing clients with trusted, needed services.
  • The only thing that I can say that I'd like to see, is a mobile app for administration, so that I don't have to authenticate every time I login from my phone. (Android app for me please)
It's great for any application that you need to track email receipt and recipient interaction, or with devices/programs that don't fare well with Exchange based email services.

Don't try to set SMTP2GO as your outbound email server if you're using O365, that just isn't a possibility (not that I've looked into that setup).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I run a small email/phone/web hosting company and was forced into relocating my equipment to a new data center a couple of years ago. I'm a small enough operation that I don't have my own block of IPs so when I had to relocate I also got the joy of starting with a new block of addresses. Many other email systems do not like seeing a "new" IP that starts sending lots of traffic all at once so in order to maintain a high deliverability for my email customers I employed SMTP2GO for sending emails. They've done a good job with very few deliverability issues. Now that I've been using my new IPs for a couple of years they're considered to have a good reputation world-wide, but I decided to continue using SMTP2GO to send emails for the forum sites I host because of their excellent deliverability when it comes to what can sometimes be considered mass emailing (a single reply on a forum can sometimes trigger hundreds of notification emails to people who have subscribed to the thread). I'm happy with their service and would recommend them to anyone looking for reliable email delivery.
  • Email delivery
  • Clear error logs when emails aren't delivered
  • Easy to use usage graphs and metrics
  • I can't think of anything I'd like to see improved.
Email delivery that just works. Every time. In the rare cases when an email doesn't go through it's a simple process to figure out what went wrong. I use SMTP2GO for delivering emails from vBulletin forum sites I host. The delivery rate is usually 99% and I've never seen less than 93%.
Score 10 out of 10
Vetted Review
Reseller
We leverage SMTP2GO for all our legacy device transactional email services. From servers, to embedded print servers, NVR device notifications, etc. SMTP2GO has implemented SMTP securely, is very affordable, and just works! More often than not we've used it to clean up Print Vendor's email configurations that used an @gmail address that stopped working for Scan to Email function after Google implemented their new secure login policies, giving more control over these devices, setting up client's domain's @clientdomain.com, emails for scan to email, and enhancing security.
  • Secure SMTP Transactional Email
  • Easy to add sub-accounts for clients
  • Easy to add verified domains for unique sender addresses
  • Support and service are great! We even get call backs from their main number!
  • Overall satisfying product, hard to see how it can improve
Cleaning up printer configs for scan to email is where SMTP2GO is very popular, however many DVR/NVR systems have a notification function built in that is often not leveraged. We have found that creating SMTP2GO accounts for these devices helps with management headaches by having these often gray market devices send out notifications easily, without having to hand over credentials to a gmail or office 365 account.
March 17, 2023

SMTP2GO Just Works

Kevin Sipma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Transactional emails...oh Transactional emails, how I adore you. Back in the day, we used to attempt to use Office 365 SMTP services for these types of emails (server notices, copy machine scan-to-email, networking gear notices, etc). What a disaster. Very, very difficult to get things to play nice with O365 email because of the tight security around it all, and the limitations. Then we attempted to do an in-house SMTP service on a Linux VM. Too much of a management and security nightmare. The box itself started getting hit with spam. Copy machines and printer All-in-one scanning to email was a non-starter because of their weird ways of configurations. <br><br>Geeze. Couldn't freaking win. That is, until we discovered SMTP2GO. Easiest setup, easiest service, and it just works, with a TON of ports, login/auth options, encryption methods, everything. Nothing will stop email delivery provided you have done the correct CNAME setup for the sender domain. You can even just straight up whitelist an IP address or subnet and it will accept email with no auth and no encryption for those <i>really</i> archaic devices on the net that need to send out some kind of transactional email. Highly recommend SMTP2GO and they remain an important part of our stack at our MSP.
  • Email Delivery
  • Tracking & analytics of said emails
  • Allowing all types of devices to send out email regardless of method
  • Honestly can't think of any. Simplicity is beautiful.
SMTP2GO is perfect for transactional type emails. I haven't personally used it for any other purpose like email marketing or as a personal mail server for my own email domain or anything of that nature.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small business, but email is a key part of our online offering. We rely on notifications to our customers for things like order updates and notifications of user-user actions that are a key part of our online service. Until about two years ago, we used our web host's email service. Progressively we found ourselves tangled up in issues where others would abuse their mail system leading to popular mail services like Gmail and Yahoo rejecting the emails from our service as a result. We subscribed to SMTP2GO and the transition was easy, we updated our mail send code to use their REST interface instead of the built-in PHP SMTP interfaces and it started working. Using SMTP2GO we can get better reliability on email from our online service and we use the built-in feedback to manage unsubscription and we can more easily see which emails are important to our customers based on the ones they receive and open. It's been a major improvement in email deliver-ability for us.
  • Sends email reliably
  • Reports on emails that are opened by users
  • Notifies you when someone selects "spam" or on hard bounces so you can manage communication better
  • Trigger auto-unsubscribe on bounces vs. having to pull a report and process myself.
If you need fast, reliable email delivery which also is easy to implement and monitor - this service is for you. We were quite nervous about making this kind of switch but literally made the change over to use SMTP2GO for our critical email in just hours.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SMTP2GO has been a great service to use. We were having issues and were not able to manage our own mail server, so we reached out to a colleague and SMTP2GO was recommended.
  • Mail Delivery Tracking
  • Ease of Use - System Interface
  • Customer Service is great
  • It's been great. Nothing to add.
SMTP2GO is great for a small company needing a more dedicated mail server, but that doesn't have the full capacity to manage it themselves. SMTP2Go is extremely reliable and great for the small business team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Strongly Recommend. SMTP2GO enabled seamless integration within our current web application environment, both Windows, Linux and other SaaS services. Before SMTP2GO, email logs are all text based logs (IIS SMTP Logs and every other Linux Mail platforms) and needs to connect to various server/environment to find specific reasons for email delivery popped up here and there. With SMTP2GO, everything is web-based, searchable within one console. Service is reliable uptime and deliverability troubleshooting. Ability to customize multiple groups of source systems (Subaccounts) allow multiple respective system administrators to view their own subset of data.
  • Single Console Log Searching
  • Reliable email delivery and troubleshooting
  • Ability to share within different orgs/sub-systems - via subaccounts
  • More fine-grained sub-account via custom SMTP head fields
  • NDR and Spam reports/exports would allow better integration back to our system
  • Ability to handle DKIM/DMARC reports so we can further analyze (without handling our own system/servers)
Ability to search through email delivery logs are best. In the past, we had to remote to gather individual SMTP log files from each server and all those are no longer an issue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With the constant fight of getting transactional emails delivered to inboxes, installing and managing local SMTP servers was no longer a viable option as their constant care and feeding for deliverability were detracting from our business. We needed an affordable transactional SMTP delivery service that was easy to use, supported DKIM, and didn't require constant care. We use SMTP2GO for all of our internal transactional email needs. Our "internal" needs generally revolve around the development and the QA environment and allow me to focus on our product, not our SMTP deliverability. I just point my local mail servers to relay through to SMTP2GO through authenticated means and I don't have to touch it again (until I change credentials).
  • short term logging
  • easy setup
  • easy billing
  • multi key management
SMTP2GO is well suited as a drop-in replacement for SMTP servers needing transactional service. This was particularly helpful for me when trying to get our web-based product in a development environment to deliver emails our software would spit out and get them to people's inboxes instead of their spam/junk folders. SMTP2GO is not well suited for bulk email delivery. There are many other services that do bulk email well (generally marketing based).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We email out ~10,000 notices each month announcing the time, date, and topic for our monthly Live Stream program that is seen in the US, Canada, UK, and Australia. We also use it for meeting announcements, wishes on religious holidays, and other news of interest for our relies upon group members. Each year, we send 12-15 notices, totaling ~150,000 contacts.
  • Super easy to use!
  • Does not require any HTML programing knowledge to insert links and graphics
  • Excellent feedback to help maintain lists
  • Better data management - would love SMTP2GO to have more database functionality than just an imported text file list.
  • Better importing of files - I would really like to directly import AI files rather than converting to JPEG
For us, SMTP2GO is a very good, cost-effective way to reach members of our religious group that reside in all 50 states (and elsewhere in the English-speaking world). I believe it would work exceptionally well for any religious group - probably 50 emails or more. It is so simple to use and easy to set up. No need for tech support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use SMTP2GO for bulk emailing from our management software. It's also proven very useful when set up on our copiers for scan to email. In the past we have used SMTP2GO on temporary IT projects that require secure email sending on our behalf. This is usually for notification purposes.
  • Bulk email sending in the thousands of emails per day
  • Email with large attachments going to a large number of users
  • Email logging for audit/tracking purposes
  • Handling large numbers of sending domains
  • Team admin access for IT to manage settings and view logs
  • Managing the billing is handled via 3rd party and the interface is clunky
SMTP2GO is great for hybrid work environments and companies that support systems for sending mass emails on a regular basis. One way we use SMTP2GO specifically is to send out mass notifications to the parents of children in our schools. The deliverability has been great and our staff receiver bounce back logs to review in case there are any issues.
Score 10 out of 10
Vetted Review
ResellerIncentivized
SMTP2GO allows us to provide our clients with an effective Scan-to-Email solution where their printers do not support modern authentication. Subdomains allow us to manage all our clients under one portal and create different logins to monitor usage. Their partner/reseller pricing is great and allows us to resell their services as an awesome value-add to our current offering.
  • Scan-to-email authentication
  • "Basic Authentication" solution
  • Multi-tenant management
  • Effective pricing model
  • For our use case there's really no negatives
Very useful for printers or applications that do not support modern authentication. SMTP2GO is our first alternative when we need to send email but Microsoft 365 Exchange is not supported or available. Never had to look any further than SMTP2GO in these situations.
Score 10 out of 10
Vetted Review
Verified User
We use SMTP2GO for our customers to scan to email from their Kyocera copiers. Previously, the company was using individual scan accounts set up for customer scanning, but each address used had a limit of sending 200 emails per day, at which point the scanning would stop working unit the next day. This became very cumbersome as we sold more devices and grew our customer base. On the very few occasions that we have had issues with any customer scanning, Dominique was able to tell me exactly what was wrong within minutes of sending a request for support.
  • Minimal downtime
  • Amazing and knowledgeable customer service
  • Web interface is easy and intuitive to navigate
  • I really dont have any complaints
While we don't use SMTP2GO as our primary email service, I think it would work great for anyone who needed an email provider. Also works great as an SMTP provider for scanning to email. Customer service is amazing and greatly reduces any downtime.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our email is web-hosted, and we have a financial program in-house that needed an SMTP service. We chose SMTP2GO seven years ago and have had flawless service from them ever since. I can heartily recommend SMTP2GO email service to any organization that needs an "internal" email service to handle any number of outgoing email from any program.
  • SMTP2GO email service handles any number of outgoing emails
  • SMTP2GO email service has convenient, setup once, and forget it functionality
  • SMTP2GO email service works with any program that needs to send outgoing email.
SMTP2GO email service handles all of the outgoing email from out Utility Billing program. It handles communication with our clients without input or maintenance on our part. We signed up, plugged the SMTP2GO settings in our program and have been able to easily send emails from all of our programs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Due to evolving security requirements using our Office 365/Exchange server, we were having evermore trouble sending out monthly reports and real-time info to our clients, which amounts to 40,000 messages per month. It was giving our Sys Admin person fits. I suggested using a third-party SMTP service for those purposes. I did some research and came across SMTP2GO. They offered a free trial and setup was a breeze. It became evident quickly that it was the correct solution. More than a year later, I keep expanding its usage and could not be happier.
  • Manages volume SMTP messages
  • Precise reporting on transmission & delivery
  • Statistical charts for quick understanding of activities
  • Easy management and adaptability
  • Most features are accessible to average users.
  • Perhaps a reorganization of features in the web management portal, but really no complaints at all here.
SMTP2GO is well-suited for any mass or even just high-volume SMTP traffic. It's not necessary for average individual email accounts. For accounts not linked to individuals (notifications, newsletters, etc.), there's nothing better than SMTP2GO. I use it mostly for monthly reporting and delivery of critical real-time info to my entire client base. I also use it for any & all specialty tasks that Office 365/Exchange doesn't handle well. If Office 365/Exchange has an issue with some activity, I move it over to SMTP2GO and one minute later, the issue is resolved permanently; the optimal result.
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